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WHAT SIZE PACKAGES DO YOU USE?
HOW DO YOU CALCULATE COMBINED SHIPPING?
WHAT HAPPENS IF I DON’T LIKE THE ITEM ONCE I RECEIVE IT?
DO YOU DO COMBINE SHIPPING?
AFTER PAY FOR AN ITEM WHEN CAN I EXPECT IT?
HOW DO I PAY FOR AN ITEM?
DO I PAY TAXES ON MY ITEMS?
WHAT SHIPPING METHOD DO YOU USE?
WHAT HAPPENS IF IT IS NOT AS DESCRIBED?
WHAT HAPPENS IF IT GETS BROKEN OR BROKEN IN TRANSIT?
WHERE DO YOU SHIP?
WHAT IS THE RESPONSE TIME TO A QUESTION?
DO YOU SEND ME TRACKING INFORMATION WHEN THE ITEM HAS SHIPPED?
WHAT IS YOUR RETURN POLICY?
#1
WHAT SIZE PACKAGES DO YOU USE?
We use the standard USPS Priority boxes. Padded envelopes are used when appropriate. We DO NOT used recycled boxes.
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HOW DO YOU CALCULATE COMBINED SHIPPING?
We use a flat rate of $8.95 which covers shipping and insurance. We will get as much in one box without damaging the product. If we require an additional box, then there is another flat rate for that box. International rates are going to be higher, e-mail me for postal rates, [email protected].
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WHAT HAPPENS IF I DON’T LIKE THE ITEM ONCE I RECEIVE IT?
Please read the Terms and Conditions, and then e-mail me immediately, [email protected]
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DO YOU DO COMBINE SHIPPING?
We do combine shipping on non-breakable items that will fit in the same box. If it does not then you will be required to pay shipping on the second box. Breakable items (unless it is a set) will NOT be combined shipped. We will pack as much as possible without the fear of breaking anything.
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AFTER PAY FOR AN ITEM WHEN CAN I EXPECT IT?
After payment has been made, it is usually 3 days processing time and then your order ships. We ship priority and that shipping time is 2-3 days. If payment is received before noon (Central time) your package will be shipped the same day. If payment is received after noon (Central time) your package will be shipped the following day. We DO NOT ship on Saturday, Sunday or Holidays.
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HOW DO I PAY FOR AN ITEM?
PayPal is preferred but we will accept a Cashier's Check or Money Order, email me with the item #, I will hold for 5 days, email me with the item #, I will hold for 5 days. We DO NOT accept personal checks!
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DO I PAY TAXES ON MY ITEMS?
Taxes are not charged.
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WHAT SHIPPING METHOD DO YOU USE?
We use priority shipping on everything. This means you will receive your package in 2-3 days.
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WHAT HAPPENS IF IT IS NOT AS DESCRIBED?
Please see terms and conditions. When in doubt feel free to ask questions.
[email protected].
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WHAT HAPPENS IF IT GETS BROKEN OR BROKEN IN TRANSIT?
Please see Terms and Conditions, under insurance. E-mail me and I will send the tracking/insurance numbers so that you can take it up with your postal system. [email protected]
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WHERE DO YOU SHIP?
The United States and international, if you are located outside the US or Puerto Rico, just send an email including the item number, your postal code and country you want it sent to. We will return your letter with approximate shipping charges. We DO NOT ship to P.O. Boxes!
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WHAT IS THE RESPONSE TIME TO A QUESTION?
As a rule it is within 24 hours.
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DO YOU SEND ME TRACKING INFORMATION WHEN THE ITEM HAS SHIPPED?
Yes, once we have printed out the postage you will receive an email from us with the Delivery Confirmation/Insurance Number. If you happen to lose this, please just email us at [email protected] and I will provide it for you.
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WHAT IS YOUR RETURN POLICY?
(See Terms and Conditions)
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#1
When in doubt about anything with a product, ask questions!!!
E-mail: [email protected]
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